Case Study
DIP Two Way SMS
An Odoo Two-Way SMS plugin with multi-vendor failover, opt-in management, and CRM integration for real-time student and customer engagement.
SEE IT IN ACTION
DIP Two-Way SMS Walkthrough
The Client
An academic university wanted to engage with students seamlessly through SMS — for lead follow-ups, appointment confirmations, and support — directly within Odoo, without relying on external portals.
What We Built
DFW IT Partner developed the DIP Two Way SMS plugin, an Odoo Two-Way SMS integration with real-time sending and receiving of messages, multi-vendor support across providers like Twilio and SimpleTexting, and intelligent message routing.
- A failover backup mechanism that automatically switches providers during outages.
- Compliance-ready opt-in/opt-out management.
- Message tracking and CRM integration.
The Result
The university gained faster, more reliable engagement with students, saving time and reducing errors, with business continuity and message delivery maintained even during vendor outages.
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